Coordinator (M/F)
Altiore

You will work within the Unibox Group, a family group of Belgian companies active particularly in the IT sector with Altiore SA.

Altiore is an IT services company specializing in the design, implementation, and necessary support for the deployment of management solutions for SMEs.

The company offers management systems as well as effective and consistent support for its clients' various IT projects. The company consists of a human-sized team of 26 employees specializing in different areas of IT.

We operate throughout Belgium, working with both independent professionals and companies employing several hundred people. We make it a point of honor to adapt our solutions to each client and to ensure a high level of responsiveness from our employees to our clients' needs.
Your Mission
As a coordinator for the infrastructure division, you will provide administrative support to the sales and technical teams.
You will manage supplier and client files, prepare orders, monitor order receipts and deliveries, and coordinate with suppliers and the administrative department.
Your main responsibilities:
  • Handle and follow up on requests from our ticketing system: extracting statistics, summarizing incidents, monitoring processing times.
  • Liaise between the sales and technical teams with suppliers and clients.
  • Ensure administrative follow-up of projects: updating schedules, monitoring deliverables, verifying time sheets, archiving documents.
  • Coordinate internal and external resources.
  • Ensure administrative and commercial follow-up of supplier and client contracts (management of contractual documents, invoice verification, service verification, payment tracking, etc.).
  • Ensure compliance with deadlines, budgets, and quality standards.
  • Receive equipment at our premises and encode it in our ERP system.
  • Manage inventory.
  • Monitor client deliveries.
  • Ensure after-sales service (RMA) follow-up.
  • Organize division meetings: centralizing information, planning, preparing agendas, drafting minutes.
  • Ensure document management for the infrastructure division: updating procedures, updating documentation.
  • Facilitate reporting for the infrastructure division: creating dashboards, monitoring indicators, summaries for management.
  • Update client and supplier databases.
  • Participate in the improvement of commercial and technical processes.
  • Implement IT procedures and best practices.
  • Answer the phone and dispatch incoming calls.
Your Profile
  • Education in management or equivalent.
  • Experience in a similar role, ideally in the IT or technical sector.
  • Proficiency in office tools (Word, Excel, Outlook).
  • Organizational skills, rigor, and autonomy.
  • Good communication skills and team spirit.
Our Offer
  • Full-time contract
  • Hours: Monday to Friday, 8 AM to 5 PM
  • Attractive salary + comprehensive package
  • Based in Chaineux
  • Game room (billiards, pinball, etc.)
  • Gym
Contact

If you believe this opportunity is for you, please send us your CV and cover letter to [email protected]