As Manager, you will be responsible for the daily management of the establishment. You will ensure customer satisfaction while guaranteeing rigorous operational management. You will supervise a dedicated team and ensure that high standards of service, quality, and profitability are maintained.
Your responsibilities include:
- Organization and operational management: service planning, food and beverage order management.
- Team management: supervising, motivating, and coordinating staff to ensure impeccable customer service.
- Customer experience: ensuring a high-quality welcome and optimal visitor satisfaction.
- Business development: implementing marketing and loyalty actions to boost attendance.
- Financial management: developing and optimizing budgets, monitoring profitability indicators, and controlling costs.
- Health & safety: ensuring compliance with current standards in the leisure and Horeca (hospitality) sector.
- Partnerships & innovation: managing supplier relations and proposing new ideas to enrich the offering.